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                  "text": "darüber ",
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        "original_text": "Ja, wir haben seit einiger Zeit Probleme mit der Zuverlässigkeit Ihres Dienstes.",
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          ]
        },
        "chunkList": "in Verbindung setzen mit; jemanden kontaktieren; in Verbindung stehen; Kontakt haben^brechen — bricht — brach — hat/ist gebrochen^haben — hat — hatte — hat gehabt",
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        "original_text": "Meistens während unserer Geschäftszeiten, wenn der Dienst am meisten genutzt wird.",
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              "text": "am ",
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      },
      {
        "original_text": "Gab es kürzlich Änderungen oder Updates, die das Problem verursacht haben könnten?",
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              "text": "oder ",
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              "text": "←...",
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                {
                  "text": "könnten",
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      },
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        "original_text": "Ja, es gab ein großes Update vor etwa einem Monat.",
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              "text": "vor ",
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        "original_text": "Welche Maßnahmen wurden bisher ergriffen, um das Problem zu lösen?",
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              "text": "/→",
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              "text": "um ",
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                  "text": "zu ",
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                  "text": "lösen",
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