Metkagram
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EN · Dialogues

Complaining About Service

This set contains 45 annotated sentences.

Dataset version: enGram 3.3

01

Hi, SI Mneed vIto talk about a recent issue with your service.

Explanation

Hi, I need to talk about a recent issue with your service.

Patternsa recent issue

02

SI stPres'm p2sorry vIto hear that.

Explanation

I'm sorry to hear that.

Patternshear — heard — heard

03

SWhat VPresseems vIto be Sthe problem?

Explanation

What seems to be the problem?

04

SThe internet connection HrPreshas stPastbeen very p2unstable lately.

Explanation

The internet connection has been very unstable lately.

Patternsthe internet connection

05

SI VPresapologize for the inconvenience.

Explanation

I apologize for the inconvenience.

06

How long HrPreshas Sthis HPastbeen pAPreshappening?

Explanation

How long has this been happening?

07

SIt VPaststarted about two weeks ago.

Explanation

It started about two weeks ago.

08

HrPresHave Syou v2Pastcontacted technical support yet?

Explanation

Have you contacted technical support yet?

09

Yes, but S*the issue still HrPreshasn't st*Pastbeen v2Pastresolved.

Explanation

Yes, but the issue still hasn't been resolved.

10

SI VPressee.

Explanation

I see.

Patternssee — saw — seen

11

HPastDid Sthey v2provide any explanation?

Explanation

Did they provide any explanation?

12

SThey VPastsaid Sit stPastwas p2a temporary problem, but Sit H's still p2ongoing.

Explanation

They said it was a temporary problem, but it's still ongoing.

Patternssay — said — said^a temporary problem

13

SI VPresunderstand your frustration.

Explanation

I understand your frustration.

Patternsunderstand — understood — understood

14

MCan SI v2have your account details?

Explanation

Can I have your account details?

Patternshave — had — had^your account details

15

Sure, Smy account number stPresis p2123456.

Explanation

Sure, my account number is 123456.

Patternsmy account number

16

VPresThank you.

Explanation

Thank you.

17

SI Hf'll v2look into this right away.

Explanation

I'll look into this right away.

18

SI VPresappreciate that.

Explanation

I appreciate that.

19

S*It H's stPastbeen really p2disruptive.

Explanation

It's been really disruptive.

20

SI VPresapologize again.

Explanation

I apologize again.

21

SWe VPresaim vIto provide reliable service.

Explanation

We aim to provide reliable service.

22

MCan Syou v2offer any compensation for the downtime?

Explanation

Can you offer any compensation for the downtime?

23

SI Mcan v2check with our billing department about a possible credit.

Explanation

I can check with our billing department about a possible credit.

Patternsour billing department^a possible credit

24

SThat Mwould stbe p2helpful.

Explanation

That would be helpful.

25

When Mcan SI v2expect an update?

Explanation

When can I expect an update?

26

SI Hf'll v2get back to you by the end of the day.

Explanation

I'll get back to you by the end of the day.

Patternsget — got — gotten

27

VPresThank you.

Explanation

Thank you.

28

stPresIs there p2anything p2anything else SI Mcan vIdo vIto speed up the resolution?

Explanation

Is there anything else I can do to speed up the resolution?

Patternsthere Is anything^do — did — done^speed — sped — sped

29

SWe Hf'll v2prioritize your case vIto ensure S*it H's v2Pastresolved quickly.

Explanation

We'll prioritize your case to ensure it's resolved quickly.

30

SI VPreshope so.

Explanation

I hope so.

31

SThis HrPreshas stPastbeen very p2frustrating.

Explanation

This has been very frustrating.

32

SI VPresunderstand.

Explanation

I understand.

Patternsunderstand — understood — understood

33

SWe VPresvalue your feedback and Hfwill v2work vIto fix this.

Explanation

We value your feedback and will work to fix this.

34

VPresThank you.

Explanation

Thank you.

35

SI VPreshope S*this st*Presgets v2Pastsorted out soon.

Explanation

I hope this gets sorted out soon.

36

SYou VPres’re p2welcome.

Explanation

You’re welcome.

37

SWe VPresappreciate your patience.

Explanation

We appreciate your patience.

38

Please Vkeep me v2Pastupdated on the progress.

Explanation

Please keep me updated on the progress.

Patternskeep — kept — kept

39

Absolutely.

Explanation

Absolutely.

40

SI M’ll stbe in touch with any updates.

Explanation

I’ll be in touch with any updates.

41

VPresThank you for your assistance.

Explanation

Thank you for your assistance.

42

SYou stPres're p2welcome.

Explanation

You're welcome.

43

VHave a great day.

Explanation

Have a great day.

Patternshave — had — had^a great day

44

You too.

Explanation

You too.

45

Goodbye.

Explanation

Goodbye.